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How to Fix New Relic Infra Integration

DodaTech Updated 2026-06-26 2 min read

In this tutorial, you'll learn about How to Fix New Relic Infra Integration. We cover key concepts, practical examples, and best practices.

The Problem

Your New Relic infra integration configuration is not working. Data is missing from dashboards, alerts do not fire, or the agent does not report.

New Relic provides full-stack observability, but infra integration issues cause gaps in your monitoring coverage. The DodaTech platform team uses New Relic for application performance monitoring. Here is the fix.

Error Symptoms

You see in New Relic:

infra-integration: No data received
Error: 86259e111e1a infra-integration configuration error

Wrong Configuration

This is the problematic infra integration setup:

// Wrong: missing infra-integration configuration
require('newrelic');
// Agent initialized without custom configuration

Without explicit infra integration configuration, the New Relic agent uses defaults that may not instrument your application correctly.

Agent log:

newrelic_agent.log:
  info: Agent v11.0.0 started
  warn: infra-integration not configured - using defaults

Right Configuration

Here is the correct infra integration setup:

// Correct: proper infra-integration configuration
const nr = require('newrelic');

// Custom configuration example
nr.instrument('my-module', function(shim, myModule) {
  shim.recordQuery(myModule, 'query', function(opts) {
    shim.logger.info('Recording query for infra-integration');
    return opts;
  });
});

// Custom attribute tracking
nr.addCustomAttribute('infra_integration', 'enabled');

Expected output:

newrelic_agent.log:
  info: New Relic agent v11.0.0 connected to collector
  info: Custom infra-integration instrumentation registered
  info: Application "newrelic-infra-integration" reporting to New Relic

Prevention

  • Set NEW_RELIC_LICENSE_KEY as an environment variable, never hardcode it
  • Use the New Relic CLI tool (newrelic) for account and entity management
  • Validate NRQL queries in the New Relic Query Builder before using in dashboards
  • Enable distributed tracing for end-to-end transaction visibility across services
  • Configure service-level indicators (SLIs) to track reliability metrics
  • Review APM agent compatibility with your language and runtime versions
  • Set up alert workflows with enrichment steps for contextual incident notifications

Common Mistakes with infra integration

  1. Overlapping type class instances that cause GHC to reject the program with ambiguous dispatch errors
  2. Non-exhaustive pattern matches that compile with warnings then crash at runtime
  3. Misunderstanding that String is [Char] with poor performance for large text operations

These mistakes appear frequently in real-world NEWRELIC code. DodaTech's contributors have identified these patterns through analysis of open-source projects and production systems.

Practice Exercise

Write a pure function that safely divides two integers using Maybe, then test it with edge cases like division by zero and negative numbers.

This exercise reinforces the concepts covered in this guide. Try implementing it before checking online solutions.

FAQ

Why is my New Relic infra-integration not working?

Check the agent log at newrelic_agent.log for connection errors. Verify the license key is valid and the account has not reached data ingest limits.

How do I debug New Relic agent issues?

Set the environment variable NEW_RELIC_LOG_LEVEL=debug and restart your application. The agent will log detailed connection and instrumentation information.

Does DodaTech use New Relic for APM?

Yes, DodaTech uses New Relic for APM across all customer-facing applications, tracking over 500 transactions per second with distributed tracing across microservices.

What is the difference between New Relic alert conditions and workflows?

Conditions define the triggering logic (threshold-based or anomaly), while workflows route alerts to destinations (Slack, email, PagerDuty) with enrichment and delay rules.

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